MEMBERS will contact the Galaxy Health Network Medical Savings Card (MSC) Department to provide their specific location and the type of doctor/facility that they are requesting. The MSC Department will contact providers in the network, pre-certify that the Physician/Facility office understands that they are part of Galaxy Health Network and that they agree to accept the Medical Savings Card product. A GHN MSC representative will then contact the MEMBER to provide several different physicians/facilities in which the MEMBER will have an option to select the provider that most meets their specific needs. This program assists MEMBERS in answering many different questions; Is the provider accepting new patients? Is the office closed on specific days, or only accepting new patients on specific days? Does the provider offer bilingual staff or senior services? Galaxy Health Network provides a level of service that ensures MEMBERS enjoy a positive experience when they utilize the Medical Savings Card and will want to utilize their card and enjoy the savings time and time again.

Step 1: Contact the Galaxy Health Network MSC Department at 1-800-975-3322.

Step 2: You will need to identify your location, zip code and the type of doctors or facility being requested, and provide a telephone number, fax number or e-mail address so that the MSC Department can provide specific information back to the member.

Step 3: The GHN Medical Savings Card Department will contact providers specific to the MEMBER’s zip code and specialty, pre-certify that the physician/facility understands that they are part of Galaxy Health Network and that they will accept the Medical Savings Card product, and perform any unique pre-certification that the client requests.

Step 4: The MSC Department contacts the MEMBER via telephone, fax or e-mail and provides member with 2 to 3 different provider options for the members selection purposes.

Step 5: MEMBER will make an appointment and visit one of the 310,000 physicians or 35,000 facilities within Galaxy Health Network.

Step 6: Provider will utilize the IVR re-pricing line for immediate re-pricing of the procedure. MEMBERS will receive up to 30% savings or more, and the provider will receive payment for the services provided (based on their contract with Galaxy Health Network) at the time of service.

Call our affiliates (ASI) toll free - (800)929-8344 using PAL ID - 267319 to take advantage of special low rates.